FREQUENTLY ASKED QUESTIONS
We make doing your laundry simple. We can save your time, so you can enjoy doing the things you love. We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.
Your first order!
We aim to collect your clothes, clean them to a professional standard and get them back to you all within the same day or 24 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.
For clothes collected before 11 AM, we can deliver them the same day on your doorstep. For clothes collected after 11 AM, we will deliver them the next day. If you prefer to have your clothes delivered on the later date, you can indicate it on the form, or inform us through a call so we can arrange a later date for you.
Yes you can add more clothes or items when we collect your clothes. Our pricing is not per item but per load, so you may add extra items. We will inform you how many loads you will have. Here is an example, a comforter is 1 load, equivalent to PHP 180.
Yes, you can indicate a special instructions on the form for special items. Our wash experts will also give their recommendations if appropriate.
Yes, you can order by phone or email or by filling out the form on the website. You can call us at +63 918 811 3054 or email us at email@example.com
You may enquire on our customer service number +63 918 811 3054 or email us at firstname.lastname@example.org
We do not charge per items but per load. Approximately, per load would be around 7 kg.
Your clothes will be cleaned by our wash experts on the nearest branch to your location. You can also do walk-ins to wash your own clothes if pick up and delivery does not work for you.
Our pricing does not charge you per item but per load.
We clean almost all types of fabric. For special fabrics, you can call us to enquire.
Wash, Tumble Dry & Fold
Our clothes collecting team will weigh your clothes upon pick up to give you an approximate of the number of loads you will be charged.
We clean, wash, tumble dry and fold almost all items, even items with special fabrics like gowns, or suits.
Yes, specially if you have special instructions for your items. Example, you may want bleach on your white clothes due to stain and dirt.
We use lukewarm water, but we can adjust temperatures depending on your clothes requirements
Yes we dry your clothes using our dyers.
You can put your clothes in your bags or we can provide the laundry bags when we deliver.